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Privacy Policy

Last Updated: November 14, 2025

Bosvita ("us", "we", or "our") operates the Bosvita website (the "Service"), offering all-natural skincare products and interactive features such as the Points System, referral program, leaderboard, subscriptions, and Vitality Tracker. This page outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service, and your associated rights and choices.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Terms used here have the same meanings as in our Terms and Conditions.

1. Information Collection and Use

We collect various types of information to provide, maintain, and enhance our Service, including processing orders, managing accounts, and enabling interactive features like points, referrals, and leaderboards.

2. Types of Data Collected

Personal Data

We may collect personally identifiable information ("Personal Data") to contact or identify you, including:

  • Email address
  • Username (for account and leaderboard)
  • Phone number (optional, for shipping or support)
  • Address, State, Province, ZIP/Postal code, City (for shipping)
  • Referral code (for referral program)
  • IP address (for fraud prevention)

Usage Data

We collect information on how the Service is accessed and used ("Usage Data"), such as your IP address, browser type, browser version, pages visited, visit time and date, time spent on pages, unique device identifiers, and diagnostic data. IP addresses are also used to prevent fraudulent activities, such as in our referral program.

Tracking & Cookies Data

We use cookies and tracking technologies to monitor activity and store information. Cookies are small data files that may include an anonymous unique identifier, sent to your browser and stored on your device. We also use beacons, tags, and scripts for analytics and service improvement.

You can refuse cookies via browser settings, but this may limit access to some Service features. We provide a cookie consent mechanism on our website to manage your preferences.

Examples of cookies we use:

  • Session Cookies: Operate the Service.
  • Preference Cookies: Remember your settings (e.g., dark mode).
  • Security Cookies: Enhance security.
  • Analytics Cookies: Track usage via tools like Google Analytics.

3. Use of Data

Bosvita uses collected data for purposes including:

  • Providing and maintaining the Service, including account management and order processing
  • Notifying you about Service changes or account updates
  • Enabling interactive features (e.g., Points System, referrals, leaderboard, Vitality Tracker)
  • Processing subscriptions and recurring payments
  • Tracking referrals and awarding points
  • Displaying leaderboard rankings (public username, points, rank)
  • Monitoring collective engagement for the Vitality Tracker
  • Providing customer support
  • Analyzing usage to improve the Service
  • Detecting and preventing fraud or technical issues
  • Sending transactional emails (e.g., order confirmations, referral notifications)
  • Sending marketing communications (with consent)

4. Transfer of Data

Your data, including Personal Data, is primarily hosted in Australia. However, it may be transferred to or processed in other countries (e.g., via third-party services like Firebase or Stripe) where data protection laws may differ. We ensure such transfers comply with Australian Privacy Principles.

Your consent to this Privacy Policy and submission of information represent your agreement to such transfers, subject to applicable safeguards.

5. Disclosure of Data

We may disclose Personal Data if necessary to:

  • Comply with legal obligations
  • Protect Bosvita’s rights or property
  • Prevent or investigate wrongdoing, including fraud in the referral program
  • Ensure user or public safety
  • Defend against legal liability

Leaderboard participants’ public usernames, points, and ranks are displayed publicly, as per your opt-in consent.

6. Security of Data

We prioritize data security using commercially acceptable measures, such as encryption and PCI-DSS compliant payment processing. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Service Providers

We engage third-party companies ("Service Providers") to facilitate the Service, provide services on our behalf, or analyze usage. These providers access Personal Data only to perform their tasks and are obligated not to disclose or use it otherwise.

Analytics

We use Google Analytics to monitor and analyze Service usage. Google collects data to track visits, which may be shared with other Google services for personalized ads. Opt out via the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout. See Google’s Privacy Policy: https://policies.google.com/privacy.

Payments

We use Stripe for payment processing, including one-time purchases and subscriptions. Stripe receives your payment card details directly and adheres to PCI-DSS standards for secure handling. See Stripe’s Privacy Policy: https://stripe.com/privacy.

Data Storage

We use Firebase (Google Cloud) for data storage and authentication, storing user data like email, username, and referral codes. See Firebase’s Privacy Policy: https://firebase.google.com/support/privacy.

8. Links to Other Sites

Our Service links to third-party sites, such as Instagram and Facebook for Vitality Tracker announcements. We are not responsible for their content, privacy policies, or practices. Review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Service is not intended for individuals under 18 ("Children"). We do not knowingly collect Personal Data from Children. If we learn we have such data without parental consent, we will take steps to remove it. Contact us if you believe a Child has provided data.

10. Your Data Protection Rights

Under the Australian Privacy Principles (APP) in the Privacy Act 1988, you have rights including:

  • Access: Request access to your Personal Data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Objection: Object to certain data processing (e.g., marketing).
  • Restriction: Request restricted processing in specific cases.
  • Data Portability: Request a copy of your data in a structured format.
  • Complaints: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact us at bosvitacare@gmail.com to exercise these rights. We may verify your identity and respond within 30 days, as per APP guidelines.

11. Consent for Communications

By providing Personal Data, you consent to receive transactional emails (e.g., order confirmations, referral notifications, subscription updates) necessary for Service operation. You also consent to marketing communications (e.g., newsletters, promotions), which you may opt out of via the unsubscribe link in emails or by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you via email, a prominent notice on our homepage, or your account dashboard, and update the “Last Updated” date. Changes are effective upon posting. Review this policy periodically for updates.

13. Contact Us

For questions about this Privacy Policy, contact us: